Terms and conditions
1. Terms and conditions may be amended from time to time without warning, depending on the policy of each villa owner. By your completed booking form from our website you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below.
2. WEBSITE PURPOSE
The website www.halkidikivilla.com act as an advertising part providing with accurate and true rental information directly by the owners. All the agreements for any rental bookings are made between travelers and (villas, yachts or flying jets) owners. We are not a party of any agreement or any transaction. Our website is responsible for the accuracy of the listings and rental services. Our website is not responsible, for any dispute between traveler and owner for our advertising rental services as these services providing directly by owners.
3. ACCESS AND INTERFACE
Any user of this website is prohibited from copying, managing or illegally monitoring our web site for any purpose without obtaining our consent and approval expressed in writing. The content of our web site is for personal use only. It must not be saved, reproduced, distributed, transmitted, displayed, published or broadcasted for any other purpose without the explicit prior written permission of Meliton Аgency.
All information provided was correct at the time of website update. However, changes may occur from time to time without prior notice. Μeliton Agency cannot and does not warrant the accuracy of the said information. Kindly verify whether changes have occurred for services required before booking.
All prices quoted are in Euros, inclusive of European Goods and Services Tax and subject to change without notification. All payments are payable in Euros.
6. CANCELLATION POLICY
In case of cancellation of your booking, please notify us well in advance in writing from a recognized email address. Villas and apartments are not commercial entities like hotels. Properties offered by halkidikivilla.com must be booked well in advance. The cancellation policy may vary for each villa. Each private villa has its own cancellation policy and you will be promptly notified after receive of booking request.
A deposit of 30% of the property rental must be paid. No booking confirmation will exist until owner received the payment in advance. If there is a cancellation, charges will become payable in accordance with terms & conditions of cancellation policy for the booking property receiving by e-mail.
8. SIGNING SPECIFIC RENTAL AGRREMENT
The tenant of the property is required during the booking process to sign a specific lease agreement with the owner, agreed with the terms of the lease, use and functioning of the property. These rental agreements override our presented lease conditions.
9. BOOKING FOR YACHT AND JET CHARTING SERVICES
All bookings and requests for yacht or jets charting services handle by www.halkidikivilla.com team. All the requests, offers and e-mails handle by absolute confidential status. All the listing material including jets and yachts coming directly from owners and company holders. All the bookings for yachts and jets policy subject under the aviation and sea law.
10. PAYMENT OF THE BALANCE
The balance of the payment must be paid on or before your arrival date by cash or by bank transfer. If the balance is not received by the owner, we shall be entitled to cancel the booking without warning. The balance payment conditions may vary from one property to another.
11. CANCELLATION BY THE CLIENT
Cancellations made by you It is agreed between, charges will become payable in accordance with terms & conditions receiving by e-mail.
12. CANCELLATION BY US
Cancellations made by us, as it could occasionally happen, we will advise you at the earliest possible date. If for any reason beyond our control we are unable to provide you with the property you have booked, we reserve the right to transfer to a similar or better property. However, if this is not possible or you do not wish to be transferred, we will cancel the booking and refund the amount paid to us for the property, but we will not be liable for any cancellation charges or for travel arrangements.
13. EXTRA SERVICES
Our halkidikivilla.com team will be happy to arrange further services and activities according to request. It is strongly recommended that any extra services are booked well in advance of your holiday to avoid disappointment.
14. MINIMUM LETTING PERIOD
Minimum rental period is 1 week or more during high & peak season. Exceptions may be allowed depending on the property and availability. Please contact us for details. Some of the properties are only available for a minimum rental period of two weeks or longer. If this is the case for the property you have chosen, this will be brought to your attention at the booking procedure.
15. NUMBER OF GUESTS
Only those persons stipulated on the booking form may use the property. The number of guests must not exceed the maximum number indicated in the booking form. If the property owner find more persons than those stated, he will be entitled to ask the clients to vacate the property.
It is a term & condition of booking that your party is covered by comprehensive travel insurance including coverage against trip cancellation, personal injury or any other type of insurance. The appropriate coverage should be purchased at the period of the booking. Please contact your insurance broker about this. Your signature on the booking form confirms that you are covered by such insurance.
17. ARRIVAL AND DEPARTURE TIME
Arrivals and departures must be at exact time or upon update by e-mail or phone contact. Check-in time is from 14:00pm to 19:00pm. Check-out time is before 10:00am. In case of flight delays or inconvenience while travelling, clients should contact us at the earliest time. We cannot guarantee early check-ins or late checkouts unless confirmed by us in advance. For check-in and/or check-out assistance after the appointment, the charge is 10 Euros/hour. Before 8am and after 10pm a fee of 40 Euros is payable locally.
18. SECURITY DEPOSITS
A security deposit for some villas is required to cover the cost of any damages at the property during the rental vacation. The amount is fully refundable in case of no damage after checkout procedure. In case of any damage during your stay the key holder or the owner, hold the right to deduct the guaranty deposit as the cost of damage.
The team of our website have visited and checked each property as we advise personal all our clients for details regarding with each property. The descriptions displayed on our website and rates are accurate as the owner keep us update. However, we decline all responsibility for any modifications made by the owners without our knowledge. We also do not accept any responsibility for the disconnection of water supply, gas or electricity, nor for the breakdown of the swimming pool system. We will do our very best to assist you and solve these problems as soon as possible. If you have any problem during your stay, which cannot be satisfied by dealing directly with the property owner, you should contact us immediately. It is impossible for us to assist you, if you do not contact us during your stay. Complaints lodged only at the end of the holiday period will not be taken into consideration. Clients who decide to leave the property earlier without our knowledge lose all the rights to any refund. Our website www.halkidikivilla.com or the owner of the property cannot be held responsible for any accident or injuries occurred to all guests during their stay at the property under any circumstances.
20. BEHAVIOUR & DAMAGES TO THE PROPERTY
The client signing the booking form is responsible for the correct and decent behavior of his party. You are responsible for any loss or damage that you or members of your party may cause to the property or its contents. You are required to report any damages to the property owner or to us (www.halkidikivilla.com) and to bear the cost of repair or replacement. Should you or any member of your party behave unrespectfully towards to the property and its contents, the owner has the right to ask all guests to vacate the property immediately.
21. GUESTS INVITES AND ENTERTAINING AT THE PROPERTY
Entertainment parties and functions involving a large amount of invitees are strictly prohibited unless fully approved by the property owner in advance and notified to us (extra fees may apply). Should you make an unauthorized use of the property in such a way, the owner has the right to ask all guests to vacate the property immediately and your security deposit will be fully forfeited until all applicable claims are fully assessed by the owner.
22. CHILDREN POLICIES
Children are generally accepted in our properties. However, some property owners apply certain child age restriction policy. It is your duty to notify us if there will be any children (and their exact age) in the party before finalizing a booking.
23. FACILITIES FOR INFANTS
All properties will contain at least one baby cot. If you require more facilities, please advise us at time of booking.
Pets are generally accepted at some of our properties. All the pets must be friendly and well trained. Big size pets are totally prohibited. If you want to bring one with you, please check with us first to have authorization from the owner. In case that you do not notify us, the owner may refuse the pet enter to the property.
25. SWIMMING POOL
The swimming pool, when available, will be kept clean and operational by the property staff. If your rental period is before 01 June or after 01 October, please check with us if the swimming pool is operational. Some properties will provide pool towels for guests use. Beach towels are usually not provided.
26. CLEANING & MAID SERVICE
The property will be cleaned at the beginning of the rental period, before your arrival. However, guests should leave the property clean during vacation and the time of their departure. If the property is not left in acceptable conditions an extra charge may apply, depending the condition of the property.
27. EXTRA DAILY MAID SERVICE
Most of our properties provide at least weekly maid services, including weekly change of bed linen and bath towels. Should you require extra maid service, please advise us at the time of booking. We cannot guarantee availability at any time but we will do the best in order to satisfy your request. All quoted charges will need to be prepaid at the time of booking the specified extra service. Please note that we must be informed if a third party of service staff has access to the house at any time.
28. PHONE PROVIDERS AND INTERNET SERVICES
Please note that some of our properties do not have telephone or Internet services, unless specified otherwise. In this case, we strongly recommend traveling with at least one mobile phone or using your own internet providers. In some cases of our villas, internet signal may be weak or non-existent. There may be occasions when internet service is interrupted due to provider issues. When Internet service is provided at the property, we cannot guarantee for the speed connection, limitation or disconnection, in case of technical problem beyond our control, by the local provider company. Some properties have limits regarding with internet downloading or charge internet at extra cost.
Photographs taken at the property cannot be used or sold for profit without written authorization from us and from the owner.
30. SAFETY AND PROTECTION
The safety standards and regulations are those of the country you are visiting. Valuables left at the property are at the clients’ risks. Meliton Ltd & (www.halkidikivilla.com) nor the owner (and the property staff) can be held responsible for their loss, misplacement or robbery at any time.
31. DATA PROTECTION AND PRIVACY
In order to process your booking and to ensure that your travel arrangements meet your requirements, we need to use the information you provide such as your name, address, passport number etc. We take full responsibility for ensuring that proper security measures are in place to protect your information. We will never, pass any information on to any person not responsible for part of your travel arrangements or any third parties.
32. LAW – JURISDICTION
In the event of any dispute concerning the terms and conditions of this contract, the parties agree that any such disputes shall be settled by the Greek Courts of Thessaloniki.